Ryotei Matsubaya
Τι λένε οι επισκέπτες
The Japanese room that we stayed has a private bath. The balcony view from the room is breathtaking overlooking the city and Beppu Bay The hotel offers 4 family bath free to use in addition to the public bath was a big plus point. My wife and I had a wonderful and relaxing stay at the hotel. The services provided by the staff was top notch with Japanese hospitality in every aspect.
Wai
Μάιος 2025
My wife and I have traveled fairly extensively in Japan over the last decade or so, and Matsubaya has become our favorite place to to go for a deeply relaxing stay. This is a place that we will return to again and again. The staff are exceedingly welcoming, warm, and helpful. The rooms are well appointed, and ours had a very nice city/sea view. We took time to enjoy all the private/family baths, and they're all just lovely. The cafe/bar/lounge area with complimentary coffee, drinks, and draft beer was a welcome surprise that we really enjoyed. We also thought the traditional Japanese breakfast was above and beyond our expectations. Bottom line: excellent service, excellent food, excellent everything.
Kevin
Φεβρουάριος 2024
Wonderful amd genuine people!! Special thank you to Maria, Sushma, Toyota and the extremely pleasant and strong gal who carried my luggages on her own and waited in the rain to send me off. They are the best and I shall be back! Breakfast and dinner are to die for. So delicate. They even placed a little placeholder with the name of your room on a dining table where you will be sitting. So neat.
Joey
Φεβρουάριος 2024
Dinner is awesome. Service is great. Staff could communicate in English and being very helpfel. Minibar at the lobby is fabulous. I have difficulty in finding parking place. I am sure it is clearly marked in Japanese. Unfortunately, I could not read Japanese. Nevertheless, staff guild us to parking spot right way at sight of my car approaching. Just small turbulance. Overall experience is fanastic.
Zhenjiang
Ιούνιος 2023
There was a lounge to get drinks, the tatami room was big enough for 4 people, and the food was great! I also liked the private onsen in room as well as the family onsen in the property
Dominique
Μάιος 2023
The room was amazing. The tatami room was so cool and the outdoor onsen was so pretty and perfect. There were so many amenities that I didn't expect that made the stay extra special.
Claudia
Σεπτέμβριος 2023
most helpful staff always professional and ready to help. room is spacious and clean. very impressed.
Wei
Ιανουάριος 2023
Incredible views from our room. Private bath with a view the room. Delicious dinner. Very friendly staff especially the wait staff for our meals.
Sophia
Μάρτιος 2023
All staff’s service is provided excellent care
Wai
Αύγουστος 2023
The room was spacious, the food was excellent, onsen was superb.
Yumi
Μάρτιος 2023
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